Our office is normally open Monday thru Friday 7am thru 5pm. However, due to CDC recommendations regarding the COVID-19 virus, we are currently working remotely.

If your matter is service related, please call Eric Koester our service manager.  His cell phone is 315-395-5804. Eric’s email is [email protected].

If you need emergency parts, please call Robin Mead at 315-727-1931 or email her at [email protected].

If you require assistance from our accounting department, please reach out to the following personnel:

If your question is project or sales related, please visit our listing page.

We are posting a complete list of employee cell phones and email addresses so that we remain available to our valued customers.

For general assistance, please do not hesitate to contact our Office Manager, Pamela Leary at 315-761-1287 or email her at [email protected].

Thank you, we appreciate the opportunity to be of service.

NAME CELL PHONE EMAIL TITLE
Sales Team:
Koester, Mark (315) 727-0836 [email protected] President
Radosta, Pete (315) 727-2534 [email protected] Senior Vice President
Palmer, Gregg (315) 897-0698 [email protected] Chief Oper. Officer/Sales Engineer
Ademovic, Mike (315)790-0561 [email protected] Vice President of Sales
Dodsworth, K., Wayne (585) 472-1375 [email protected] Sales Engineer
Anger, Harold (716) 880-6955 [email protected] Sales Consultant
Samuels, Rob (315) 335-6159 [email protected] Operations Support Manager
Rourke, Bill  (585) 313-4433 [email protected] Sales Consultant
Whitney, John (716) 425-2511 [email protected] Technical Sales Consultant
Inside Sales Team:
Brown, Cindy (315) 750-5999 [email protected] Project Assistant
Buckles, Kyle [email protected] Bidding Coordinator
Buckles, Rick (315) 576-0167 [email protected] Technical Resource Engineer
Hurrle, Kate (315) 256-6477 [email protected] Senior Project Coordinator
 
Office Staff:
Ficarra, Michele N/A [email protected] Receptionist
Gustin, Chris (315) 761-7065 [email protected] Administrative Office Assistant
Leary, Pamela (315) 761-1287 [email protected] Office Manager
Markle, Noelle (315) 530-0142 [email protected] Executive Administrative Assistant
Wilczek, Cassandra (315) 404-4835 [email protected] Administrative Assistant
Finance:
Murdie, Maria (315) 436-0267 [email protected] Assistant Finance Manager
Pace, Mary Lou (315) 727-1309 [email protected] Financial Manager
Williams, Sheena (315) 415-0644 [email protected] Administrative Assistant
Parts & Service:
DuSell, Heidi (315) 430-6069 [email protected] Service Coordinator
Koester, Eric (315) 395-5804 [email protected] Service & Retrofit Manager
McGowan, John (315) 727-2583 [email protected] Technical Systems Engineer
Mead, Robin (315) 727-1931 [email protected] Parts Coordinator
Markle, Liz (315) 897-0160 [email protected] Project Coordinator
O’Connell, John (315) 382-6334 [email protected] Aftermarket Specialist
Woodworth, Jeff (315) 663-6235 [email protected] Warehouse Associate
Downstate Sales Team:
Canton, Rich (201) 446-0485 [email protected] Sales Engineer
Harris, Syd (973) 476-1851 [email protected] Sales Engineer
Scherer, Jake (585) 259-3479 [email protected] Senior Vice President of Downstate

 

Service Techs: To speak with individual service technicians, please call Eric Koester, Service Manager at 315-395-5804